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Stop Taking Your Customers for Granted Leverage Your Success with Improved Customer Retention!
Did you know that the time you spend on customer retention could be your most profitable activity? The cost of keeping a customer is less than the cost of bringing in a new customer. If we arent focused on customer retention, our growth and margins could be at risk. If youve been neglecting this revenue generating task this webcast is for you! In this webcast, Julie Thomas, President and CEO of ValueVision Associates, will show you how to perfect your customer retention skills and process, allow...
EVENT TYPE: WebinarsCATEGORY:Straight Talk About Health Care Design and Reimbursement Plan Alternatives
By now, you have no doubt heard several presentations on HSAs, perhaps even including ours. And, with all of us having been through our first health plan renewal since HSAs were created, you may well have explored the alternative of High Deductible Health Plans and HSAs as a way to reduce costs. So what makes this presentation different from the others? This is a How To approach to defined contribution plan designs that considers each of the available tools. In other words, while the vast majori...
EVENT TYPE: WebinarsCATEGORY: Human ResourcesStrategic Equity Plan: Find the Ideal Capital Position
Understand the current capital position of your credit union Explore how the various risks determine the needed level of capital Work through a process that help assess risks and determine a range that will contain the ideal capital level Discuss how to integrate the ideal capital target into the strategic planning process Learn how to move your credit unions current capital level toward the desired capital level WHO SHOULD ATTEND This webinar is beneficial for managers, volunteers, CEOs, CFOs, ...
EVENT TYPE: WebinarsCATEGORY: Banking/Finance/Investing/AccountingStrategic IT Imperatives for Financial Services: Insights on the Power of Business Process Management
Gartner G2 analyst David Furlonger shares his views of the top IT priorities for Financial Services organizations, including a focus on improving efficiency and productivity through Business Process Management. This webinar features case studies, including how one international bank improved its productivity 87% with the help of FileNet ECM.
EVENT TYPE: WebinarsCATEGORY: Computers Firewalls/Security,Banking/Finance/InveStreamline Team Collaboration with WebEx Workspace
Explore how our newest application can help you advance productivity even further. WebEx Workspace makes it easy for project team members to stay connectedbefore, during, and after meetings. Both internal and external team members can access the teams secure online Workspace sitewhere theyll find a full suite of collaboration applications to: Share calendars and contact info Post and manage documents Create databases Track team task lists Participate in discussion forums Make announcements Condu...
EVENT TYPE: WebinarsCATEGORY:Streamlining Invoice Management: How to Improve Operational Efficiency in Accounts Payable
Access this webinar and you will learn to streamline invoice processing by electronically managing interactions across supply chain partners, backoffice applications and the people who control your processes.
EVENT TYPE: WebinarsCATEGORY: Banking/Finance/Investing/AccountingStreamserve for Retail Enterprise Document Presentment (EDP)
StreamServe EDP solutions introduce distinctive capabilities to the logistics of the business and to customer touchpoints. Bridging existing IT systems but requiring no alterations to them, StreamServe draws information as necessary to automatically create and deliver the enterprise documents that guide logistics.
EVENT TYPE: WebinarsCATEGORY: Supply Chain,RetailStrengthening Customer Relationships with Web Collaboration
Since the late 80s, the customer relationship management (CRM) field has promised breakthrough results. Billions of dollars and millions of hours have been invested into systems to improve sales performance. While we do have some incrementally better data, the overall ROI has been limited. Many companies are still searching for ways to increase sales effectiveness and show a more quantifiable benefit from their CRM investment. In an attempt to increase the effectiveness of their sales process, o...
EVENT TYPE: WebinarsCATEGORY:Supercharge Your Response Rates
Today, marketing has new rules. You need new tools to stay ahead. And it all begins with this session. Experience a thoughtprovoking demonstration of the importance of quality customer information. And learn how your approach to data and data solutions can be used to increase response rates and improve results. Well also discuss prospecting practices, maintenance and hygiene issues, modeling, postal issues and much more. Plus, well cover 5 proven and easy to implement solutions that will have a ...
EVENT TYPE: WebinarsCATEGORY:Supervisory Committee Duties and Responsibilities
Explore the structure of your committee and identify the duties and responsibilities Understand the three different types of examinations Discover the role of NCUA and their auditing requirements WHO SHOULD ATTEND This webinar is beneficial for supervisory commitee members and board of directors at your credit union. INSTRUCTORS Tim Harrington, CPA is president of T.E.A.M. Resources, a training and consulting firm that provides consulting, strategic planning, and training to credit unions from c...
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