VEChannel Event Profile

Winning Tactics and Takeaways from the Online Holiday Season

Now is the time for online retailers to make sense and capitalize on the online holiday season. What are the key trends and essential practices for multichannel merchants as we enter 2005? Join multichannel expert, Lauren Freedman, president of the etailing group and author of "Its Just Shopping" as she presents a postholiday recap and preview of the coming year. Matt Belkin, Vice President of Omnitures Best Practices Group, will present key analytics practices and reports. Discover what tactics worked well last year and learn key strategies for a successful 2005. What you will learn: Ecommerce growth and the evolution of the web as a giftgiving channel Top merchants, winning categories and customer favorites The evolving MultiChannel Customer Merchandising and Customer Service best practices All you need to attend is : A 56Kbps Internet connection or better Computer speakers for the audio Netscape 4.x or Internet Explorer 4.x (AOL users: AOL 5.0 and above only) Linux Users Please Note: To use the current Java client you will need to update to the latest version of Mozilla 1.7.3. Firefox/Mozilla. Using FireFox. Click Here To Set Up The WebEx Event Manager installed before the event Click Here To Set Up . NOTE: This plugin will not install if your browser has high security settings or you do not have administrative rights on your PC.

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