VEChannel Event Profile

The State of the Web: From Customers to Competition

In this webinar, Keynote Systems, a leading provider of eBusiness management services, examines the "State of the Web" and how that impacts your customers, your competition and your business. Combining insights gathered from more than two dozen industries and more than 200 leading Web sites, as well as research with more than 25,000 consumers, Keynote will deliver its annual assessment of the Internet environment. The Keynote State of the Web provides essential knowledge for every eBusiness professional. This webinar will answer critical questions, including : Who are the leading companies in key verticals across the Web... What are the leading causes of consumer frustration and satisfaction across the Web... How do leading companies manage service levels and customer experience for optimal eBusiness performance... Join us to learn the answers to these questions, and more. All you need to attend is : A 56Kbps Internet connection or better A separate telephone line for the audio or a sound card and speakers Netscape 4.x or Internet Explorer 4.x (AOL users: AOL 5.0 and above only) Linux Users Please Note: To use the current Java client you will need to update to the latest version of Mozilla 1.7.3. Firefox/Mozilla. Using FireFox. Click Here To Set Up The WebEx Event Manager installed before the event Click Here To Set Up . NOTE: This plugin will not install if your browser has high security settings or you do not have administrative rights on your PC.

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