VEChannel Event Profile

The Best of All Worlds: Integrate Your Channel Strategies

Integrate Your Channel Strategies to Enhance Loyalty, Expand Relationships, and Drive Enhanced Value Consumers today have more ways to interact with providers of products and services than ever before. As such, they should find that managing their relationships with suppliers is easier and more rewarding. Unfortunately, too often the reverse is true. The proliferation of customer touchpoints has created competing customer strategies and processes that quickly cause customer frustration and attrition Information is split, not shared, across the organization, limiting a firm...s capacity to identify and present valuable crosssell, upsell, and retention offers Companies find it hard to balance a customer...s access to the information and services he or she wants with the lifetime value a consumer can generate Learn how innovators across an array of industries ... including insurance, financial services, media, retail, and healthcare ... are applying new methods and analytical approaches to address these issues by integrating and optimizing strategies and operations across multiple channels. See how you too can gain significant improvements in customer loyalty, revenue growth, and bottom...line performance through similar methods. All you need to attend is : A 56Kbps Internet connection or better A separate telephone line for the audio or a sound card and speakers Netscape 4.x or Internet Explorer 4.x (AOL users: AOL 5.0 and above only) Linux Users Please Note: To use the current Java client you will need to update to the latest version of Mozilla 1.7.3. Firefox/Mozilla. Using FireFox. Click Here To Set Up The WebEx Event Manager installed before the event Click Here To Set Up . NOTE: This plugin will not install if your browser has high security settings or you do not have administrative rights on your PC.

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