VEChannel Event Profile

Panning for Gold: Using Loyalty Marketing and Database

Join us for this webcast to learn how you can dazzle, delight and dare to care about your customer relationships in ways that could double your bottom line profit. We will discuss how to build loyalty marketing programs that results in longterm, profitable customer relationships. Youll leave this session with practical ideas you can implement immediately. This energetic and informative session will reveal: The real differences between customer retention and customer loyalty How to pan your database and identify new opportunities How to create a powerful strategic advantage with consistently positive experiences What the "Customer Experience" really is and how you can use it to stand out Lowcost, highvalue "touch" strategies you can implement now All you need to attend is : A 56Kbps Internet connection or better A separate telephone line for the audio or a sound card and speakers Netscape 4.x or Internet Explorer 4.x (AOL users: AOL 5.0 and above only) Linux Users Please Note: To use the current Java client you will need to update to the latest version of Mozilla 1.7.3. Firefox/Mozilla. Using FireFox. Click Here To Set Up The WebEx Event Manager installed before the event Click Here To Set Up . NOTE: This plugin will not install if your browser has high security settings or you do not have administrative rights on your PC.

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