VEChannel Event Profile

Maximize Client Value, Profitability of Web Training Programs

Is delivering customer training on a large scale critical to your business? Are you looking for ways to more efficiently manage your training operations? Join Anne Marie Roderiques, Senior Instructional Designer for Vastera, a worldwide leader in providing Global Trade Management (GTM) solutions and learn firsthand how they profitably manage and deliver more than 1,000 training events across the globe each year and keep their clients coming back for more. Find out how Vastera uses Webbased conferencing with ViewCentral event management to deliver flexible, costsaving training programs that: Significantly increase training attendance Substantially lower training delivery and administrative overhead Boost training revenues and help them successfully execute on client commitment Enable its clients to substantially increase employee productivity Who Should Attend? Companies using Web conferencing as part of their client training strategy Leaders of professional services organizations Corporate training professionals Customer service and support professionals Feel free to invite colleagues who can benefit from this informative Webinar. All you need to attend is : A 56Kbps Internet connection or better Netscape 4.x or Internet Explorer 4.x (AOL users: AOL5.0 and above only) A separate telephone line for the audio or a sound card and speakers for the Internet phone session. The WebEx Event Manager installed before the event at http://webexevents.webex.com under " Set Up ." NOTE: This plugin will automatically install unless your browser has high security settings. A Windows PC or Apple Mac OS X or higher

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