VEChannel Event Profile

Best Practices For Delivering Online Training to Customers and Distribution Channels

Join the experts from Olympus and Bersin & Associates to learn how organizations are training their customers, partners and distribution channels online. In this session, youll hear about best practices, techniques and technologies that organizations use to deliver high impact online training to their customers and partners. You will also hear how one organization transformed their training center into a profit center, and has made over $1 Million in revenues. In this session you will learn: The key components to quickly and effectively train customers and partners online Detailed examples on how organizations are already succeeding Insight on how Olympus trains over 5,000 partners and customers How to transform training programs into strategic revenue centers All you need to attend is : A 56Kbps Internet connection or better Netscape 4.x or Internet Explorer 4.x (AOL users: AOL5.0 and above only) A separate telephone line for the audio or a sound card and speakers for the Internet phone session. The WebEx Event Manager installed before the event at http://webexevents.webex.com under " Set Up ." NOTE: This plugin will automatically install unless your browser has high security settings. A Windows PC or Apple Mac OS X or higher

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