VEChannel Event Profile

Measuring Employee Attitudes: Find Out What Employees Really Think and Manage By Fact

Why would you manage by gut instinct when you can manage by fact? A simple tool called an employee attitude survey allows you to benchmark how your people feel about your companys leadership, benefits, compensation, communications, recognition systems, training programs, or working conditions. Armed with the facts, you can make organizational decisions and allocate resources so that you apply the right solution to the right problem and get the biggest bang for your buck. Attitude surveys are a terrific tool, but theres a right and a wrong way to do them. Our speaker will discuss best practices for designing successful survey systems and using survey results to drive organizational improvements. He will share examples of companies that have used employee surveys strategically to attract and retain talent, improve operating efficiency, manage change more effectively, enhance customer satisfaction, and boost bottomline performance. At the conclusion of the session, you will be able to: Oversee an employee attitude survey process that provides accurate feedback, is aligned with organizational objectives, achieves high levels of participation, and gets buyin from managers Effectively analyze survey data to identify key organizational strengths and weaknesses Create an effective postsurvey action plan SPEAKER: Mark Royal is a Senior Consultant within Hay Insight, the Hay Groups employee and customer research division. Mark plays a leading role in directing the Hay Groups annual research with Fortune magazine to identify the Worlds and Americas Most Admired companies and uncover the business practices that make these companies both highly regarded and highly successful. Mark holds Ph.D. and MA degrees in sociology from Stanford University and a BA in sociology from Yale University.

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