VEChannel Event Profile

Managing Difficult Employees: Tips & Techniques to Stop Problem Behavior Before it Starts

Besides firing an employee, one of the most difficult problems that any manager has is managing the difficult employee. Although the ideal situation is sensing theres a problem before it escalates, thats easier said then done. Then come the thorniest parts of all identifying the problem the employee is causing and deciding what actions to take to solve it. Learn how to identify and solve your most pressing difficult employees/problematic behaviors during this audio conference featuring Glenn Shepard, a management consultant, well known for coming up with simple, costeffective ways for handling these sorts of problems and prioritizing efficiently. During this audio conference, Mr. Shepard will address the following topics: How to supervise the aggressive employee who challenges you with comments such as: "Why do I have to do this? You never make anyone else do it." "Thats not in my job description." How to supervise the passive employee who tries to avoid being held accountable by painting him or herself as a victim or making false claims of discrimination How to supervise the passiveaggressive employee who manipulates, stabs people in the back, ambushes and sabotages Plus, this audio conference will feature two interactive Q & A sessions – one halfway through the speakers presentation and another after the presentation. Listen in and get the chance to ask the speaker your specific questions!

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