VEChannel Event Profile

Crisis Management: The HR Departments Role

From natural disasters such as Hurricane Katrina to workplace violence to envionmental mishap to terrorism, the challenge of identifying, preventing, and managing crisis events has become a fulltime job in many organizations. Dont wait for something terrible to happen to learn just how unprepared you were. Attend this audio conference and when disaster strikes you will be ready to fulfull HRs key responsibility by reacting calmly and displaying real leadership skills. You will learn: Preventive planning: The steps HR managers should take NOW before a crisis hits to assess your organizations vulnerabilities How to create an effective crisis management plan that tells all employees their duties and responsibilities in a crisis HRs role in managing and protecting the organizations most important resource the workforce during a crisis What HR can do to help senior management continue core business operations when the unthinkable happens How to apply your good communication skills to pulling employees through a crisis Primer on consequence management: the art of recovering from a crisis About Your Speaker Michael G. McCourt Michael is currently the director of the Critical Incident Stress Management Program for the Massachusetts Port Authority, and director of Risk Management for American Properties Management, Inc. He also serves on the Committee for Management and Productivity for the Transportation Research Board. An experienced crisis manager and toprated instructor, Michael has designed and developed threat management protocols, crisis management procedures, and consequence management strategies for a variety of prominent companies, including General Dynamics, State Street Corporation, Kronos Incorporated, and Mercury Computer. Michael is a prominent speaker and author and has addressed hundreds of audiences both nationally and internationally. Michael is an adjunct instructor for the U.S. Department of Agricultures Graduate School in Washington D.C., and a former instructor for Boston Universitys Corporate Education Center, where he developed and facilitated courses on project management leadership.

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