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Administering Security Policies and Procedures

Learn what the major components are to security administration, and establish what the primary duties of your security officer for your credit union should be Establish how your credit union should establish security procedures in and around the credit union facility Identify methods to educate and gain support from both management and staff for making security a priority and committing securityconscious behaviors Learn how to partner with other departments in your credit union to create a holis...

EVENT TYPE: WebinarsCATEGORY: Banking/Finance/Investing/Accounting

Maximize Return on Customer Contact Time

How to Use Your Inbound Service Channel to Create More Relevant Offers, Increase Sales by 15u% and Reduce Customer Defection Risk This session will discuss the sins of productpush marketing campaigns and make a case for holistic, customerdriven marketing. Holistic in the sense that all customer issues should be considered during each interaction, either inbound or outbound. Customerdriven in the sense that the company should never try to force the product, the channel, or the timing on its cus...

EVENT TYPE: WebinarsCATEGORY:

Maximize the Return on your Customer Contact Time

How to Use Your Inbound Service Channel to Create More Relevant Offers, Increase Sales by 15u% and Reduce Customer Defection Risk This session will discuss the sins of productpush marketing campaigns and make a case for holistic, customerdriven marketing. Holistic in the sense that all customer issues should be considered during each interaction, either inbound or outbound. Customerdriven in the sense that the company should never try to force the product, the channel, or the timing on its cus...

EVENT TYPE: WebinarsCATEGORY: