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Enriching Customer Interactions How to Effectively Manage the Online Experience to Increase Conversion Rates
Consumers increasingly use the internet to research, purchase and service all manner of products and services, from 529 plans to cars to complex routers. Their behavior is moving website design practices in a new and exciting direction. Throughout the internets young history, site navigation structures reigned supreme as the most important design element for helping visitors uncover the information they sought. Today consumers demand more from their online experience. Navigation, search and retr...
EVENT TYPE: WebinarsCATEGORY:Enriching Customer Interactions How to Effectively Manage the Online Experience to Increase Conversion Rates
Consumers increasingly use the internet to research, purchase and service all manner of products and services, from 529 plans to cars to complex routers. Their behavior is moving website design practices in a new and exciting direction. Throughout the internets young history, site navigation structures reigned supreme as the most important design element for helping visitors uncover the information they sought. Today consumers demand more from their online experience. Navigation, search and retr...
EVENT TYPE: WebinarsCATEGORY:Ensuring Successful Enterprise Software Rollouts IDC and GMAC Demonstrate the Power of Web Collaboration
The importance of Enterprise software systems ERP, CRM, SCM, BI and more in todays corporate world is undeniable. Companies worldwide rely on these to conduct business. However industry statistics have shown that more than half of new enterprise software rollouts fail to meet expectations. Attend this web seminar to hear how GMAC used WebEx web collaboration solutions to successfully rollout a PeopleSoft application in 15 days instead of several months. IDC will share their research on how the...
EVENT TYPE: WebinarsCATEGORY:Ensuring Your Best Customers Stay Happy
A small number of customers contribute the majority of profits to your company. But if youre not able to detect and respond quickly to service issues, you risk losing these exceptionally valuable customers. In fact, service issues can cost you 15% of your customers every year. In this onehour seminar, hosted by D&B (Dun & Bradstreet), youll learn how to retain your most valuable customers by: Developing an integrated view of customers even if your company has disparate systems and data sources I...
EVENT TYPE: WebinarsCATEGORY:FAS109 Accounting for Uncertain Tax Positions
On July 14, the Financial Accounting Standards Board (FASB) issued their Proposed Interpretation of FASB Statement No. 109, Accounting for Uncertain Tax Positions. Their Proposed Interpretation seeks to reduce the significant diversity in practice associated with financial statement recognition and measurement in accounting for income taxes. On November 22, FASB began redeliberations by addressing comments received on the Proposed Interpretation. Although the original effective date has been def...
EVENT TYPE: WebinarsCATEGORY:Fill the Black Hole...Fill Your Event!
WebEx Event Promotion using Advanced Email Marketing from Informz Fill the Black Hole ...and fill your event! Whats the Black Hole you ask? Its the time from when you hit send to your event email invitations to the time your subscribers register. Wouldnt you like to know what happened to all those emails?...how many actually received it?...who read it?...who REALLY read it and clicked on links for more information? What if you can take additional action during this period of time and identify ...
EVENT TYPE: WebinarsCATEGORY:Financial Literacy: What CFOs Need To Know
Over the past several years, public companies have seen increased demand for accountability when it comes to corporate governance. Laws, regulations and the marketplace are raising investor expectations regarding directors ability to monitor companies financial reporting. One of the changes for audit committee members is a greater emphasis on financial literacy. Please join FEI and Deloitte & Touche LLP as we explore the impact financial literacy requirements have had on corporate governance, th...
EVENT TYPE: WebinarsCATEGORY:Financial Statement Game: Getting a Bit More Sophisticated: Parts I & II
Comprehend and calculate the important ratios of the five ratio groups: liquidity, earnings, spread, capital, asset quality and growth Analyze two credit unions going radically different directions and learn to identify trends sooner and make critical decisions regarding the future of the credit union Make use of ratio analysis, trend analysis, and peer group analysis using classroom examples and your own credit union financial statements Learn how to access competitors financial statements over...
EVENT TYPE: WebinarsCATEGORY: Banking/Finance/Investing/AccountingFind New Opportunities Using Business Insight Clusters
Todays B2B customers expect you to meet their specific needson their terms. Your key to success is to increase your selling odds by finding the best potential prospects and offering them exactly what they need. But how do you identify your best prospects? And how do you get them to respond? One powerful way to pinpoint opportunities is to use Business Insight Clusters. Cluster Analysis has long been used by businesses that market to consumers to further refine their segmentation efforts. Learn h...
EVENT TYPE: WebinarsCATEGORY:Find Them: New Ways to Pinpoint New Business Customers
Youre looking hard for new business customers, but are you looking in all the right places? This onehour seminar shows you how to leverage your customer information and 3rdparty business information to uncover highpotential new prospects. Its estimated youll lose 2040% of your customer base every year. Its an inescapable fact: No matter how hard you try, youll never keep all of your customers. So, how do you efficiently find enough profitable new customers to replace lost customers and drive rev...
EVENT TYPE: WebinarsCATEGORY:Our Partners
