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How to Raise Response Rates from 2% to Over 50%
How to Use Your Inbound Service Channel to Create More Relevant Offers, Increase Conversion Rates and Reduce Customer Defection Risk In a previous webcast, we explored the decline in success of outbound direct marketing and the rapid growth of servicebased inbound marketing as a means of increasing marketing offer acceptance and sales conversions. Our customer, O2 Communications, shared some of these results with the audience. In this session, we will look at exactly how these phenomenal results...
EVENT TYPE: WebinarsCATEGORY:How to Realign Your Sell Cycle to Match Your Prospects Buy Cycle
In the July Issue of Harvard Business Review, HBRs publisher Tom Stewart pointed out that Customers buying processes have evolved in our world of ubiquitous, global communications, but companies selling processes have for the most part stayed the same. Stewart based his statement on the results of a comprehensive research study of 1,275 companies worldwide, by CSO Insights featured in that issue. On October 31st, we are pleased to have the coauthor of that study, Jim Dickie, Managing Partner for...
EVENT TYPE: WebinarsCATEGORY:How Universities Can Foster a Digital Campus Community with IP Triple Play
Topics include: Voice over IP Telco TV Video on Demand Video Calling Wifi Phones and PC Softphones Faculty IP Centrex services Free OnNet Calling OffCampus VoiceVideoData VPNs ELearning and Distance Learning Gaming Alumni Affinity Services Migrating from existing PBX/Centrex equipment Speakers Alain FernandoSantana IPlay3 Managing Director and Netcentrex CEO Alain FernandoSantana is the current Managing Director for the IPlay3 Consortium. He is tasked with educating the market about integrated I...
EVENT TYPE: WebinarsCATEGORY: Audio VisualIndustry Survey: Remote Support Best Practices and Benefits
A new breed of remote support is rapidly being adopted by Support Centers. David Kay, DB Kay & Associates, will share his findings from the recently completed industry survey Show, Dont Tell Remote Support Best Practices and Benefits. Davids research included speaking with a variety of companies including Cognos, Epicor, and Agilent to understand how they have integrated remote support into their customer support offerings enabling them to reduce support costs and increase customer satisfactio...
EVENT TYPE: WebinarsCATEGORY:Inside the CFO Suite: The IBM 2005 Global CFO Survey Results
IBM surveyed leading organizations worldwide to capture finance strategies and practices through our 2005 Global CFO Survey. We surveyed over 600 CFOs and Senior Finance Executives in 60 countries to outline trends, collect performance benchmarks and demonstrate relationships between successful organizations and the leading finance disciplines they employ. Please join FEI and IBM on Tuesday November 8th at 1PM Eastern/10AM Pacific as we discuss the following: How do businesses grow the top line,...
EVENT TYPE: WebinarsCATEGORY:Insider Secrets for Controlling Workers Compensation Costs
Workers Compensation costs are spiraling out of sight up some 50% in the last three years. Total disability costs now gobble up 6% to 12% of payroll when you tally up insurance premiums, wage replacement, rehabilitation and medical benefits. In this onehour audio conference, our speaker will reveal what many companies think they know but really dont about workers compensation costs. For instance, you will learn the practical bestpractices steps you can take to bring Workers Compensation costs...
EVENT TYPE: WebinarsCATEGORY: Human ResourcesInstant Messaging Tough Enough For Business No Server Required
Instant Messaging (IM) is a powerful vehicle for instant communications with colleagues, customers and partners. Osterman Researchıs semiannual tracking survey reveals that Instant Messaging can be found in over 93% of businesses. However, most IT departments have a difficult time halting the proliferation of unsecured and unmanaged consumer grade IM in the organization. Learn how you can take control of Instant Messaging in your organization with an affordable secure business Instant Messaging ...
EVENT TYPE: WebinarsCATEGORY:Instant Messaging Tough Enough For Business No Server Required
Instant Messaging (IM) is a powerful vehicle for instant communications with colleagues, customers and partners. Osterman Researchıs semiannual tracking survey reveals that Instant Messaging can be found in over 93% of businesses. However, most IT departments have a difficult time halting the proliferation of unsecured and unmanaged consumer grade IM in the organization. Learn how you can take control of Instant Messaging in your organization with an affordable secure business Instant Messaging ...
EVENT TYPE: WebinarsCATEGORY:Interview with Alex Galle, art director for Entertainment at Foresight.
Im the Art Director for Entertainment at Foresight (a digital communications company, promoting businesses, films, products, etc. through digital media e.g. on the web, on CDROM ed).
EVENT TYPE: Videos/DemosCATEGORY: MediaIntroducing BlackBerry for WLANEnabled Environments
With over 2 million users, BlackBerry is the standard in wireless communications. Now BlackBerry offers the same communication experience for onpremises workers. Learn how to enhance the productivity, efficiency and flexibility of your onsite staff. Our wireless experts will tell you how WLANs work, how they support protocols like Voice over IP and where it fits into your organization. Learn how the BlackBerry Enterprise Server™ can integrate with your WLAN and corporate PBX to extend wireless e...
EVENT TYPE: WebcastsCATEGORY: Computers Enterprise, Compputers, Internet, CommuOur Partners
