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Transform Your Sales Organization to Think Like Your Customer

Bill Stinnett, the author of the new bestselling book: Think Like Your Customer, and Gerhard Gschwandtner, Founder and Publisher Selling Power, host an engaging web seminar for sales professionals. Learn how you can transform your sales organization to Think Like Your Customer: 1. How executive management can use online sales call to transform their sales team into a customercentric organization? 2. How sales teams can use online sales calls to sell and foster more collaboration between customer...

EVENT TYPE: WebinarsCATEGORY:

Transforming Customer Feedback into Action, ROI

Conducting surveys with your customers is one thing, but acting on customer feedback is entirely another. Today, large organizations have become proficient at gathering plenty of customer information and feedback; however, many struggle to turn such valuable information into action. Join the American Marketing Association and Walker Information as we focus on three critical elements that transform mundane surveys into a resultsfocused program that decreases customer churn, increases loyalty, and...

EVENT TYPE: WebinarsCATEGORY:

Transforming Sales Organizations for Todays Hyper Competition

With Jeff Thull , bestselling author of Mastering the Complex Sale How to Compete and Win When the Stakes are High and The Prime Solution Close the Value Gap, Increase Margins and Win the Complex Sale In this hourlong session, youll learn from Jeff Thull, leadingedge sales strategist, how to shift your sales team from focusing on products to delivering compelling, valuebased solutions that increase customer loyalty and your bottomline profitability. Drawing on his experiences as valued advisor t...

EVENT TYPE: WebinarsCATEGORY:

Trout on Differentation: Presented by Jack Trout

By popular demand, Jack Trout will return to do a followup on his new book Trout on Strategy. In this conference, he will talk about differentiation. Entitled, If you dont have a point of difference, you better have a low price, it lays out the many ways to come up with that important difference. Jack Trout is the acclaimed author of many marketing classics published in many languages: Positioning: The Battle for Your Mind, Marketing Warfare, The 22 Immutable Laws of Marketing, Differentiate or ...

EVENT TYPE: WebinarsCATEGORY:

Turn Your Training Department Into A Profit Center

Find out how you can transform your training programs into a strategic revenue stream using a virtual classroom and automated ecommerce. Dig into the details of how to create profitable training programs with selfservice registration, automated payment features, and more. Hear from WebEx expert Sanjay Dalal and Steven Theissen from Sage Software on how to successfully implement forprofit training programs and best practices for marketing, packaging and pricing. Steven will share how he stumbled ...

EVENT TYPE: WebinarsCATEGORY:

Tying Employee Compensation to Customer Satisfaction, Loyal Score

New Study Reveals Pros and Cons of Providing Incentives Based On Customer Feedback Does your organization provide an incentive to employees based on customer satisfaction or loyalty? If so, does it deliver the intended results? Have you considered implementing such a program? What are the pros and cons? These are just a few of the questions we asked in a recent study conducted on this topic. One thing is clear ? there is a wide variety of opinions on this topic. Naturally, many organizations fee...

EVENT TYPE: WebinarsCATEGORY:

U.S. Supreme Court Update: What Every HR Professional MUST Know

The U.S. Supreme Court has just ruled on 4 crucial employment law issues that directly affect your HR policies. If you dont FULLY understand these new rulingsand exactly how they impact your workplaceyou could be in serious danger of legal liability. Dont let that happen. Join us for U.S. Supreme Court Update: What Every HR Professional MUST Know About the Courts Latest EmploymentLaw Rulings, an allnew audio seminar coming on Tuesday, September 21. From the timesaving convenience of your own spe...

EVENT TYPE: WebinarsCATEGORY: Human Resources

U.S. Supreme Court Update: What You MUST Know About the Latest EmploymentLaw Decisions and the Impact of a New Justice

The U.S. Supreme Court rules on crucial employment law issues that directly affect your HR policies. If you dont understand the newest ones from the most recently completed session &msdash; and exactly how they impact your workplace &msdash; you could be in serious danger of legal liability. Join us for U.S. Supreme Court Update: What You MUST Know About the Latest EmploymentLaw Decisions and the Impact of a New Justice, an allnew audio conference coming on Thursday, September 22. From the times...

EVENT TYPE: WebinarsCATEGORY: Human Resources

Uncovering the Mysteries of Search: The Power of Competitive Intelligence

Search engines have become the primary method employed by Internet users in navigating the Internet. As of December 2005, visits to Search Engines and Directories sites accounted for more than 7% of all Internet visits. As both online and offline companies depend on search engines to drive site traffic, it is important to understand and leverage visitor trends among leading search engines. Attendees will gain an understanding of : How the leading search engines compare in share of searches, visi...

EVENT TYPE: WebinarsCATEGORY:

Understanding The 2004 Form 5500 For HR Professionals

Every year, employers and plan administrators must use the Form 5500 to report information to the federal government on a variety of employerprovided benefits. Thoroughly understanding the return and its various schedules and the detailed instructions from the DOL, IRS, and Pension Benefit Guaranty Corporation (PBGC) is never easy. Keeping current is a challenge. Do you need help making filing the Form 5500 for the 2004 plan years easier? Register for this audio conference and get expert insight...

EVENT TYPE: WebinarsCATEGORY: Human Resources
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