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Reduce Your Discounts Sell Value Not Price
During this webcast, Julie Thomas, President and CEO of ValueVision Associates, will lay out how to sell value not price. Uncovering your customers and prospects view of value is a critical skill required to reduce or eliminate your need to discount. Value is customer specific and is relative to each of your prospects. Using the ValueSelling Framework™, Julie will illustrate how a pragmatic sales process and systematic approach can be used to help the customer identify what they value and the sa...
EVENT TYPE: WebinarsCATEGORY:Regulating OffDuty Conduct: How Far Can You Go?
At one time or another, all companies have employees whose offduty conduct poses a problem. But what can you do about it? For instance, can you stop your employees from: Moonlighting on another job? Abusing alcohol while off duty? Dating their supervisors...or their directreports? Socializing with key employees from a competing business? If you think you can, you may be at risk of being sued for discrimination or invasion of privacy. If you think you cant, you may be jeopardizing your business.....
EVENT TYPE: WebinarsCATEGORY: Human ResourcesRegulatory Compliance eSchool: Introduction
Compliance staff who are new to compliance, need an overview of all compliance areas, or are currently doing compliance at the credit union, but havent had compliance training in more than two years. Class 1: July 26, 2006 Class 2: August 2, 2006 Mortgage Lending Regulations Learn about: Real Estate Settlement Procedures Act Reg C – Home Mortgage Disclosure Act Fair Housing Act Flood Disaster Protection Act Homeowners Protection Act Secondary Market Guidelines Class 3: August 9, 2006 Class 4: Au...
EVENT TYPE: Classes/TrainingCATEGORY: Banking/Finance/Investing/AccountingRegulatory Compliance eSchool: Update
Compliance staff who are new to compliance, need an overview of all compliance areas, or are currently doing compliance at the credit union, but havent had compliance training in more than two years. Class 1: November 1, 2006 NCUA Hot Topics and Red Flags Hear what the examiners will have on their minds in 2006 Get the scoop from an NCUA examiner on the hot issues for the 2006 credit union examinations Learn what issues to be on top of for your upcoming examination Class 2: November 8, 2006 Trus...
EVENT TYPE: Classes/TrainingCATEGORY: Banking/Finance/Investing/AccountingRetooling Your RFP Reply for Better Results!
Have you ever spent hours crafting a thoughtful and thorough RFP reply only to find out later that there was a zero chance that you would get the business? If so, this webcast is for you. In this webcast Julie Thomas, President and CEO of ValueVision Associates, will show you how to get the best win rate out of each RFP reply and why some RFPs should be left on the table. Using the ValueSelling Framework? as the foundation for this process, Julie will explain why a lack of connection to an unres...
EVENT TYPE: WebinarsCATEGORY:Revisit 20 Years of IT Communications Innovation with Lois Paul and Friends
Not many things last for 20 years in the software business, but hightechnology PR firm Lois Paul & Partners (LP&P) is this summer celebrating its 20th anniversary. I thought LP&Ps anniversary would provide a great springboard for a trip down memory lane, as a way to assess just how much things have changed or not in the PC and enterprise software businesses. So I gladly moderated this 40minute podcast with LP&P founder, Lois Paul, as well as Chris Shipley of Guidewire Group and the DEMO confer...
EVENT TYPE: PodcastsCATEGORY: Computers Enterprise, Compputers, Internet, CommuRevolutionize Your Customers Experience with RealTime Analytics
In a word, customer experience management (CEM) is challenging. Business managers are challenged to balance the activities and goals of departments that ultimately compete for customer attention. At the same time, IT staffs face the challenges associated with creating the infrastructure that will enable a seamless customer experience. Both are daunting tasks. These are your challenges. To achieve CEM success, you need to define your CEM performance goals within your customer interactions and pro...
EVENT TYPE: WebinarsCATEGORY:Robbery Policies and Procedures
Learn how to apply robbery procedures to follow before, during, and after a robbery Explore what should be covered concerning robbery during a new employee orientation Identify possible symptoms of trauma resulting from being robbed and what your credit union should do about it Discover techniques that should be used during witness identification WHO SHOULD ATTEND This webinar is beneficial to security officers, managers, or anyone responsible for the security function at your credit union. INST...
EVENT TYPE: WebinarsCATEGORY: Banking/Finance/Investing/AccountingROI Measurements for Remote Support
Join Rebecca Wettemann to review the findings from her recent ROI Evaluation Report on remote support. Learn how WebEx Support Center enables Customer Support Centers and IT Help Desks to increase productivity, reduce costs, and increase customer satisfaction by providing remote access to computers via a Web browser. Support demands continue to increase...88% of support organizations are expected to provide increased levels of supportresolve issues quicker, increase first call resolution, and me...
EVENT TYPE: WebinarsCATEGORY:Rush of Adrenalin Mind of a Winning Sales Executive
Spend a highlycharged 60 minutes with two top business leaders and be part of an inside discussion on how to build winning sales teams and whether companies should invest in hiring super achievers or developing their teams to become super achievers. In this session, moderated by Razi Imam, CEO, SalesGene Corporation, we are honored to have: Gerhard Gschwandtner Publisher and Founder of Selling Power, the leading sales management magazine with a circulation of 160,000 subscribers in 67 countries...
EVENT TYPE: WebinarsCATEGORY:Our Partners
