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ROI Measurements for Remote Support
Join Rebecca Wettemann to review the findings from her recent ROI Evaluation Report on remote support. Learn how WebEx Support Center enables Customer Support Centers and IT Help Desks to increase productivity, reduce costs, and increase customer satisfaction by providing remote access to computers via a Web browser. Support demands continue to increase...88% of support organizations are expected to provide increased levels of supportresolve issues quicker, increase first call resolution, and me...
EVENT TYPE: WebinarsCATEGORY:Shape and Velocity A New Look at Sales Funnel Math
Over the past decades, business transformation has occurred in almost every function. We have successfully reengineered our supply chains, manufacturing is just in time, and ERP systems have integrated major business processes. However, in most organizations, the sales process is still fundamentally the same as it always has been. While CRM and a variety of solutionbased selling approaches have led to minor productivity improvements, sales remains the one business process that has eluded revolut...
EVENT TYPE: WebinarsCATEGORY:Strengthening Customer Relationships with Web Collaboration
Since the late 80s, the customer relationship management (CRM) field has promised breakthrough results. Billions of dollars and millions of hours have been invested into systems to improve sales performance. While we do have some incrementally better data, the overall ROI has been limited. Many companies are still searching for ways to increase sales effectiveness and show a more quantifiable benefit from their CRM investment. In an attempt to increase the effectiveness of their sales process, o...
EVENT TYPE: WebinarsCATEGORY:The Power of Marketing Automation Best Practices to Drive ROI
Companies are changing the way they do business. Todays organizations are leveraging analysis of customer information and implementing marketing automation technology to build longlasting beneficial customer relationships and maximize the significance of these relationships. If you are like most midsized businesses, this may sound like a daunting undertaking. Join Unica for a live onehour webcast on Marketing Automation adoption, best practices and ROI. Learn how continuous advances in enterpris...
EVENT TYPE: WebinarsCATEGORY:The Power of Marketing Automation: Best Practices to Drive ROI
Companies are changing the way they do business. Todays organizations are leveraging analysis of customer information and implementing marketing automation technology to build longlasting beneficial customer relationships and maximize the significance of these relationships. If you are like most midsized businesses, this may sound like a daunting undertaking. Join Unica for a live onehour webcast on Marketing Automation adoption, best practices and ROI. Learn how continuous advances in enterpris...
EVENT TYPE: WebinarsCATEGORY:Top 5 Reasons to Unify Your CRM and Web Collaboration Solutions
This web seminar will provide an overview of how sales organizations can enhance interactions with their customer by unifying their realtime Web Collaboration solution with their CRM solution. Speakers from WebEx and salesforce.com will provide an overview of benefits of the two solutions and how sales organizations are weaving together a winning solution to personalize the prospects buying experience and leverage teamselling to improve and accelerate their sales process and improve close ratio....
EVENT TYPE: WebinarsCATEGORY:Tough Selling Strategies for Closing Todays Shrewd Buyers
Todays buyers are smarter and shrewder than at anytime in the history of selling. Tough selling strategies are required for sellers to close the sales needed to meet and exceed quotas.In this sales webinar Shamus Brown, Sales Coach and Chief EGO of Industrial EGO Sales, will discuss the tough selling strategies required to... Maintain Control Over Every Step of Your Sale Uncover & Leverage Your Prospects Personal Buying Emotions Become a Trusted & Respected Advisor to Your Prospects Clear Your P...
EVENT TYPE: WebinarsCATEGORY:Our Partners
