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Increase Reach and Revenue with OnDemand IT Services
The good news is that the small and medium sized businesses are one of the fastest growing market segments needing sophisticated desktop management to better manage their IT investments and protect against viruses. The bad news is that all major IT providers who traditionally focused on Enterprise customers are trying to capture this market. How can local and regional service providers compete against these large, wellrecognized vendors? By increasing their effectiveness and profitability by dep...
EVENT TYPE: WebinarsCATEGORY:Increasing Organic Growth in Retail Finance
Please join Epiphany for an educational Webinar with featured Gartner analyst Gareth Herschel. During this American Marketing Associationhosted event, you will hear how top retail financial services companies are maximizing the value of existing customer relationships to drive new levels of profitability. Todays banking industry which has spent the past decade adapting to consolidation, globalization and new regulatory environments is concentrating on organic growth through crossselling and up...
EVENT TYPE: WebinarsCATEGORY:Increasing Sales with Online Selling
Hear why theres never been a better time to take sales calls online from business expert and IDC analyst Robert Mahowald. In the past five years, many top companies have optimized their sales process and increased sales productivity by moving sales calls online. In this seminar, youll learn how your team can leverage online selling to: Keep prospects engaged Accelerate sales cycles Increase win rates Grow revenues In addition, Mr. Mahowald will share the latest trends in online selling and discu...
EVENT TYPE: WebinarsCATEGORY:Industry Survey Remote Support Best Practices and Benefits
Learn about the new breed of remote support that is rapidly being adopted by Support Centers. David Kay, DB Kay & Associates, will share his findings from the recently completed industry survey. Davids research included speaking with a variety of companies including Cognos, Epicor, and Agilent to understand how they have integrated remote support into their customer support offerings enabling them to reduce support costs and increase customer satisfaction. Following is a sampling of the comment...
EVENT TYPE: WebinarsCATEGORY:Industry Survey: Remote Support Best Practices and Benefits
A new breed of remote support is rapidly being adopted by Support Centers. David Kay, DB Kay & Associates, will share his findings from the recently completed industry survey Show, Dont Tell Remote Support Best Practices and Benefits. Davids research included speaking with a variety of companies including Cognos, Epicor, and Agilent to understand how they have integrated remote support into their customer support offerings enabling them to reduce support costs and increase customer satisfactio...
EVENT TYPE: WebinarsCATEGORY:Innovative Influencers: Why Your Customer Interface is Your Next Competitive Edge
Jeffrey Rayport, author and former Harvard Business School professor, talks about why, in an age when products and services become commodities overnight, the way you touch your customers makes all the difference in the world.
EVENT TYPE: WebcastsCATEGORY: Computers Enterprise, Compputers, Internet, CommuInnovative Marketing Uses for Web Conferencing
101 ways web conferencing can enhance your marketing mix Most marketers already understand the power of web seminars for reaching a targeted, geographically dispersed audience. But there are 101 other ways you can use web conferencing to expand your marketing success. Join Stephanie Downs, president and founder of ConferZone, as she shares how web conferencing can be used to: Enhance lead generation efforts Expedite design reviews Streamline product rollout activities Conduct press tours and sal...
EVENT TYPE: WebinarsCATEGORY:Inovative Influencers: Making Customer Advocacy Work for You
Glen Urban is a professor of marketing at MIT and the chairman of MITs center for eBusiness. He is the author of soontobe published book on Customer Advocacy, or how to do business in the age of customer empowerment. In this webcast, Urban talks about consumers new lack of confidence that business will do whats best for the customer, and how businesses can use technology and strategy to win over the newly empowered consumer.
EVENT TYPE: WebcastsCATEGORY: Computers Enterprise, Compputers, Internet, CommuInside the CFO Suite: The IBM 2005 Global CFO Survey Results
IBM surveyed leading organizations worldwide to capture finance strategies and practices through our 2005 Global CFO Survey. We surveyed over 600 CFOs and Senior Finance Executives in 60 countries to outline trends, collect performance benchmarks and demonstrate relationships between successful organizations and the leading finance disciplines they employ. Please join FEI and IBM on Tuesday November 8th at 1PM Eastern/10AM Pacific as we discuss the following: How do businesses grow the top line,...
EVENT TYPE: WebinarsCATEGORY:Insider Secrets for Controlling Workers Compensation Costs
Workers Compensation costs are spiraling out of sight up some 50% in the last three years. Total disability costs now gobble up 6% to 12% of payroll when you tally up insurance premiums, wage replacement, rehabilitation and medical benefits. In this onehour audio conference, our speaker will reveal what many companies think they know but really dont about workers compensation costs. For instance, you will learn the practical bestpractices steps you can take to bring Workers Compensation costs...
EVENT TYPE: WebinarsCATEGORY: Human ResourcesOur Partners
