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Getting Ahead of Your Consumers: Find Them Before They Shop

Are you guilty of rearview mirror marketing? Its easy to do. Traditional loyalty marketers proclaim the virtues of knowing your existing customers behavior, and cultivating their loyalty. We agree, but marketing to consumers based solely on their past behavior is like driving while only looking in the rearview mirror. Instead, you need to look forward to anticipate what existing customers could be buying next year and who else could be driving your volume. Weve all heard the 80/20 rule. As we an...

EVENT TYPE: WebinarsCATEGORY:

Getting Business Results from a Learning Management System

The LMS 101 Presentation covers a brief history of how Learning Management Systems have evolved from a combination of Training Management Systems (TMS) and Computer Managed Instruction (CMI). It touches on topics such as standards like SCORM and how they play a role in content deployment. Part of this the presentation goes through definitions of commonly used but often misunderstood terms. The majority of the presentation covers the reasons for using an LMS, what is important in selecting an LMS...

EVENT TYPE: WebinarsCATEGORY:

Getting More Mileage from Your Web Seminar Program

Web seminars have become one of the most powerful, cost effective ways to generate sales from prospects and existing customers. However, many marketing organizations miss opportunities to turn even more of their event attendees into viable sales opportunities. Attend this web seminar to learn best practices for increasing the leadstosales conversion for your web seminar program, where you will learn: What specific steps marketers should take to ensure that online event attendees become the leads...

EVENT TYPE: WebinarsCATEGORY:

Getting Started with Online Events

A How To Guide for Incorporating Web Seminars into your Marketing Mix Are you thinking about including online events as part of your marketing program? If so, join WebEx and Best Software as they share best practices for promoting, delivering, and measuring results of online seminar programs. Attend this web seminar to learn : How online events can address some of the challenges marketers face in todays business environment Where in the marketing and sales lifecycle a marketer can use web semina...

EVENT TYPE: WebinarsCATEGORY:

Getting Started with Online Events

A How To Guide for Incorporating Web Seminars into your Marketing Mix Are you thinking about including online events as part of your marketing program? If so, join WebEx and Best Software as they share best practices for promoting, delivering, and measuring results of online seminar programs. Attend this web seminar to learn : How online events can address some of the challenges marketers face in todays business environment Where in the marketing and sales lifecycle a marketer can use web semina...

EVENT TYPE: WebinarsCATEGORY:

Getting The Most From Underperformers

They drive you crazy. You know theyre capable, but their performance continually disappoints you. Every firm has them. They: Fall short of performance targets Make the same mistakes, over and over Ignore your instructions Refuse to be a team player Come to work late … and leave early Spend eight hours on a twohour project Miss deadlines But before you give up and throw the dead wood overboard, know that you CAN turn your underperformers around and its a lot easier than you think. Vernon William...

EVENT TYPE: WebinarsCATEGORY: Human Resources

Grow Your Business Through Superior Customer Experiences

In todays fiercely competitive marketplace with commoditized products and technology, organizations are refocusing attention back to the unitlevel experience. Success is no longer defined by what you offer, but by how its delivered. In this environment, typical customer experience initiatives will neither provide the growth nor the market differentiation you need to succeed. Benefits of Attending : This web cast will discuss a proven integrated approach that helps you deliver superior customer e...

EVENT TYPE: WebinarsCATEGORY:

Grow Your Business Through Superior Customer Experiences

In todays fiercely competitive marketplace with commoditized products and technology, organizations are refocusing attention back to the unitlevel experience. Success is no longer defined by what you offer, but by how its delivered. In this environment, typical customer experience initiatives will neither provide the growth nor the market differentiation you need to succeed. Benefits of Attending : This web cast will discuss a proven integrated approach that helps you deliver superior customer e...

EVENT TYPE: WebinarsCATEGORY:

Harassment and Retaliation: Two New California Supreme Court Cases Increase Your Risks; How to Protect Your Company

The California Supreme Court has just come down with two new decisions that make life more complicated for employers in California. First, the court unanimously ruled that employers can be sued for sexual harassment when a managers sexual liaisons with coworkers create a hostile work environment for other employees who havent been personally harassed. Since employers in California are relatively powerless to stop workers from dating, its the latest employment law Catch22. In the second decision,...

EVENT TYPE: WebinarsCATEGORY: Human Resources

Harness The Power of Web Collaboration

As more knowledgeworkers depend on web collaboration to increase their productivity, companies of all sizes are looking to standardize on a single solution across their organization. At the forefront of such efforts are often CIOs who leverage information technology to realize higher efficiencies, greater scale, and maximum ROI. Join us for this web seminar with our CIO panelists, Alan Boehme from Juniper Networks and Shawn Farshchi from WebEx Communications and IDC analyst, Robert Mahowald, as ...

EVENT TYPE: WebinarsCATEGORY:
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