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The One Number You Need: Does One Size Fit All?
Is customer loyalty an attitude, a behavior, or both? Can customer loyalty be measured? If so, what is the best approach? If customer survey ratings are to be used for the purpose of measuring loyalty, which ratings furnish the best information satisfaction, likelihood to repurchase, likelihood to recommend, customerperceived value, or some other measure? The preceding questions are not new marketing managers and researchers have wrestled with them for decades but has the mystery been solved?...
EVENT TYPE: WebinarsCATEGORY:The Online Dating Game: Are You On A Blind Date With Yo
Online dating services are faced with unique challenges, among them the impact of customer expectations and dating experiences upon brand, customer satisfaction and membership growth. How do the best online dating services successfully manage expectations and experience to improve customer satisfaction? In its latest syndicated research study, Keynote examines what the leading online dating services are doing right and wrong and how that impacts customer satisfaction and the purchase decisions o...
EVENT TYPE: WebinarsCATEGORY:The Principles of Marketing Research Certificate Course
The Premier Professional Development Program for Researchers Worldwide The Principles of Marketing Research is a rigorous selfstudy training program based upon the Marketing Research Core Body of Knowledge (MRCBOK), composed of 12 individual learning modules encompassing the entire marketing research process. Delivered via the Internet, students progress at their own pace, in consultation with an assigned coach/mentor. See and hear for yourself why more than 3,000 researchers from 60 countries h...
EVENT TYPE: WebinarsCATEGORY:The Republic of Google Are You a Citizen?
Google, remember when it was just another search engine? With a market cap of $120 billion, Google has already changed the realities of multiple industries but many analysts think this is just the beginning. Just $10 billion of the estimated $300400 billion spent by U.S. advertisers last year was spent online, but that online portion could increase this year by as much as 25 percent. Closer to home, Googles already sent shockwaves through the employment advertising marketplace with the 2005 int...
EVENT TYPE: WebinarsCATEGORY: Human ResourcesThe Secrets of Delivering OnDemand Business Applications
Join a respected SaaS industry analyst and WebEx Product Marketing Managers for an hour of intense perspectives on the emergence of OnDemand web collaboration as a defacto standard within workplaces of all sizes and geographies. Gain clear insights into the benefits of a hosted collaboration service, how actual businesses have improved with its use and what to expect when you are asked to deliver it to your user community. What you will learn from this seminar: Why OnDemand? What is Collaboratio...
EVENT TYPE: WebinarsCATEGORY:Thought Leaders How do Great Companies Achieve Outrageous Objectives?
Join us when Bill Davidson, author of Breakthrough , will discuss with us how great companies breakthrough, creating jobs, wealth, and achieving industry leadership. As a strategic HR partner you will be interested in the discussion of business strategy and its implications for organizational culture, leadership selection and development, performance management, effective compensation strategies, and alignment. Bill Davidson was a tenured professor at USCs Marshall School of Business for over te...
EVENT TYPE: WebinarsCATEGORY: Human ResourcesTips for Opening and Running a Restaurant in NYC
E. Charles ?Chuck? Hunt is the Executive Vice President of the New York State Restaurant Association. NYSRA a notfor profit trade association representing the restaurant industry in New York State. Mr. Hunt is responsible for overseeing the activities of the Association in the five boroughs of New York City.
EVENT TYPE: Videos/DemosCATEGORY: Food and BeverageTISA & Reg CC
What Past Attendees Say: The material was well covered and the time in which it was covered was sufficient. Most webinar instructors are very knowledgeable and have lengthy experience in the credit union industry. Plus, webinar are cost effective, many can attend for the one cost, theres no travel time which saves the credit union money for mileage, and people are able to return to work after the webinar. Well, as a longstanding credit union, most of the facts and policies are already part of ou...
EVENT TYPE: WebinarsCATEGORY: Banking/Finance/Investing/AccountingTop 10 Ingredients in a Successful Sales Culture
Explore strategies and initiatives needed to move from a reactive to proactive sales and service culture Learn how to help and support your employees through change Discover how to inspire and reward your team WHO SHOULD ATTEND This webinar is beneficial for CEOs, senior management, branch managers, and those vested with the responsibility to transform the service culture of your credit union. INSTRUCTORS Lynn Giuliani is the president and founder of Progressions Inc. a consulting company specia...
EVENT TYPE: WebinarsCATEGORY: Banking/Finance/Investing/AccountingTop 10 Privacy and Security Questions that Every Organization Needs to Ask
Privacy and security law is changing rapidly. What used to be an obscure area of interest for certain tort lawyers and constitutional scholars now is a mainstream legal issue throughout corporate America. In fact, as privacy and security have become hot button, high profile, and politically appealing issues to address, the multiplication of the privacy alphabet soup HIPAA, GLB, COPPA, FACTA is taking place consistently and aggressively on both the state and federal level. HR professionals and ...
EVENT TYPE: WebinarsCATEGORY: Human ResourcesOur Partners
